GDPR  - Privacy Policy

This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.

One of the rights is a right to be informed, which means we have to give you even more information about the way in which we use, share and store your personal information.

Membership of the LTOA

Once you pay your subscription to join the LTOA we will display your company/ organisation name, address, phone number, email address and website address under the contacts area of our website. We also keep company email addresses in our membership email address list so we can keep you updated with the latest LTOA events and information. Once you stop being a member of the LTOA we will delete the information we hold on you otherwise we will continue to hold it for the life of your membership to the LTOA.

If you do not want to have your company data displayed on our website under contacts please inform the LTOA Executive officer This email address is being protected from spambots. You need JavaScript enabled to view it..

Each year at membership renewal time we will ask if the information we hold about your company on the website and the email addresses we hold are accurate and up to date.

We may from time to time ask if any of our members would like to sponsor our events.

We currently have no agreements to share your information with other organisations.

Visitors to our website

When someone visits www.ltoa.org.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

The LTOA website uses SSL (Secure Sockets Layer) the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and users remains private.

People who contact us via social media

If you send us a private or direct message via social media the message will be stored for three months. It will not be shared with any other organisations.

People who email us

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.

Complaints or queries

LTOA tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

If you want to make a complaint about the way we have processed your personal information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 9 May 2018.

How to contact us

If you want to request any further information about our privacy policy you can This email address is being protected from spambots. You need JavaScript enabled to view it. or write to:

Becky Porter
Executive Officer

Postal Address:
London Tree Officers Association
Arboricultural Services
Green Space
Place Management
Camden Town Hall
Judd Street
London
WC1H 9JE

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The LTOA website is sponsored by:

How to Become a Member

Members can attend, for free, the LTOA meetings which are held four times a year and cover a wide range of tree related matters.

Click here to find out how to become an associate member